Send Us A Message

We normally respond to all product support and device queries within 4 to 8 business hours.

care@petme.com

For warranty claims, technical diagnostics, and general account help.

+1 (800) 555-PAWS

Mon - Fri: 9:00 AM - 6:00 PM EST
Sat: 10:00 AM - 4:00 PM EST

Suite 450, Innovation Plaza

Boston, MA 02110

Self-Service Solutions, Quick Troubleshooting

Save time by exploring instantly resolved guides from our dynamic database.

Wi-Fi Connection Setup

Wi-Fi Connection Setup

Step-by-step instructions for dual-band 2.4GHz network sync.

Cleaning & Maintenance

Cleaning & Maintenance

How to detach parts and clean food-safe ceramic and steel basins.

Returns & Shipments

Returns & Shipments

Initiate self-service returns under our hassle-free 30-day window.

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