Returns & 30-Day Money-Back Guarantee

We want you and your pet to love your PETME2 product. If you're not happy, you're covered by our 30-day money-back guarantee.

How to return an item

1. Contact us within 30 days of delivery. Use our contact form.
2. Tell us your order number and a few words about what went wrong.
3. We'll guide you through the next steps for your return and refund.

Good to know

• The guarantee covers every PETME2 feeder and fountain.
• If something arrived damaged or isn't working, tell us. We'll help you fix it or make it right.
• Have a question first? Many answers are in our FAQ.